What is Patient education and Counselling

 

WHAT IS PATIENT'S EDUCATION

PATIENT EDUCATION – The process of influencing patient behavior and producing the changes in knowledge, attitudes and skills necessary to maintain or improve health.

Skill Building and Responsibility – Patients need to know when, how, and why they need to make a lifestyle change.

Group Effort – Each member of the patient’s health care team needs to be involved.

 

PURPOSE OF PATIENT EDUCATION

The ultimate goal of patient education is the prevention of illness, promotion of wellness and restoration of health.

Patient becomes an informed, efficient and active participant in disease treatment and self-care management.

Nurses teach patient about their disease or disorder surgery and self-care.

Before discharge, the patient must be taught how to care for himself at home.

 

Why patient education is important

Education empowers patients to improve their health status. When patients are involved in their care, they are more likely to engage in interventions that may increase their chances for positive outcomes. 

1. Ensures informed decision making
2. Engages the client in their care
3. Increase treatment compliance.
4. Reduces injuries from falls
5. Increase patient satisfaction
6. Promotes excellence by supporting specially care programs like myocardial infarction, stroke and sepsis, fracture, pain management.

Teaching & Learning

Learning Principle

Learning and environment

1.  Adequate lighting
2. Good ventilation
3. Comfortable temperature
4. Appropriate resources
5. Quiet/Noise free
6. Privacy

 Four Steps to Educating

Assess – Define patient and family needs and concerns; observe readiness to learn.

Plan – Set objectives with your patient; select materials.

Implement – Put the plan in motion; help patients along the way to reach the objectives you’ve set together.

Document – Create a written history and keep records.

Asking the right question

Asking open-ended questions – Increases the information you get and decreases the number of questions you need to ask.

ASK to uncover/understand core beliefs – Ask specific questions - ask to discover what motivates your patient

 Role of Doctor

The Latin origin of the word doctor,“docere,” means “to teach,” and the education of patients and their families, as well as communities, is the responsibility of all physicians.

 Family physicians are uniquely suited to take a leadership role in patient education

Role of nurse

Effective patient education starts from the time patients are admitted to the hospital and continues until they are discharged.

Nurses should take advantage of any appropriate opportunity throughout a patient's stay to teach the patient about self-care. The self-care instruction may include teaching patients how to inject insulin, bathe an infant.

Without proper education, a patient may go home and resume unhealthy habits or ignore the management of their medical condition.

These actions may lead to a relapse and a return to the hospital. To educate patients, nurses may instruct patients about the following:

Self-care steps they need to take.

Why they need to maintain self-care.

How to recognize warning signs.

What to do if a problem occurs.

Who to contact if they have questions.

 

MODES OF LEARNING

PEOPLE LEARN IN TWO THREE WAYS

VISUALLY             -              VISUAL LEARNING

ORALLY                 -              AUDITORY LEARNING

KINESTHETIC      -              HANDS-ON ACTIVITIES

(touching, doing, experiencing, or being physically active)

 

 The patient and family members are explained about the

Proposed care including Risk, alternative and benefits (in the language they understand)

 explained about expected Result

Explained about Possible complication

Diagnostic Results

Diagnosis

Change in the patient care in timely manner

Multidisciplinary counselling when appropriate

Informed consent

Safe and effective use of medication and potential side effect including importance of taking drug in time.

Food and drug interaction (No alcohol when taking metronidazole)

Diet and nutrition

Immunizations

Pain management techniques when appropriate.

Specific disease process, complication and prevention strategies.

Preventing Healthcare Associated Infection (HAI)

Resources of patient education

Common words and phrases.

Counselling (one to one interaction between caregiver and Patient)

Common words and phrases.

Counselling ( one to one interaction between caregiver and Patient)

Printed material Pamphlets,

Audio

Visual aids like display boards, signages, Holdings)

Multimedia (TV, website)

Hands on equipment's

Internet

Model of Patient Education Outcomes

Training PPT for Patient Education and counselling : Download PPT

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