What is FMEA (Failure Mode Effect Analysis)?
Failure mode and effect analysis is a systematic, proactive method for evaluating a process to identify where and how it might fail and to assess the relative impact of different failures in order to identify the parts of process that are most in need of change.
In other words FMEA is a simple
way or tool for predicting what might go wrong by using a structured method, result can be
quantified and hence compared.
FMEA includes review of the following:
v Failure of Steps in the process
FAILURE in
process refers: Any malfunction, error, defect due to which process is not
performing as per desired requirement or standard.
v Failure mode (what should go wrong)
Failure mode
refers: Anything that could go wrong during the completion of the process
v Failure causes (why would failure happens)
Failure cause
refer: All possible mean that result in failure mode
v Failure effect (what would be the
consequences of each failure)
Effect of failure
refer: customer dissatisfaction that result from failure mode.
WHY an FMEA
v To
identify and
prioritize the process that need
improvement
v To
improve the
quality, reliability and safety of product and services
v To
increase customer
satisfaction
v To
document and track
actions taken to reduce risk
When to Use an FMEA
- v When new services or process are being improved, designed and redesigned is called Process FMEA
- v When a process is created, improved or redesigned is called Process FMEA
- v When existing process is to be used in new environment and to evaluate the potential existing problem is called system FMEA.
- v When improvement
goals are planned for an existing process, product or service
How to do FMEA:
Step involving in FMEA
1. Define topic
Select
the topic depending upon the purpose of analysis. The choice of topic
is important, it should not be selected only for the sake of introducing the
change.
The topic should
be chosen on the basis of data collected for the quality assurance and audit as
well as performance problems.
Brainstorming
can be useful to identify the potential issues.
Team should be
committed to identifying opportunities for improvement and to implementing the change. Team members
must be allocated sufficient time and resources to allow the process to be
successful and management support is essential for the success of FMEA.
3. 3. Develop the process MAP
A detailed chart
of the process should be constructed by the team, for the complete
understanding steps. Number the every step of process and be specific as
possible.
It may take
several meeting to complete this step i.e process mapping.
Details of each
process should be accurate and comprehensive.
Each of the sub
process in which potential failure could occur should be identified I.e.
identification of the failure mode. Failure mode is anything that may go wrong
during the completion of a step in the process.
Members of the
team undertaking the FMEA should estimate the severity and impact of the effect
of the each failure mode.
Each failure
mode that is identified should be scored according to its potential for
severity and impact.
The Higher the
ranking (on a scale of 1-10), the more severe is the effect of a potential
failure mode.
Table 1 show an example of scoring scale for the
severity of effects.
Table 2 The higher the ranking (scale of 1-10), the more likely it is for the failure mode to occur
Table 3 Next the team focuses on the probability that a failure mode will be detected
The higher the raking (scaling of 1-10), the less likely it is that failure mode will detected.
The Risk priority (RPN) also referred to as the criticality index is a quantitative measures used to evaluate and assess a failure mode.
RPN is derived
from the product of numeric rating for severity,
probability of occurrence and detectability as described in the above
graph.
RPN = severity ×
probability of occurrence × detectability
RPN is helpful in prioritization of
the failure modes and to highlight the failure modes that exceeded the
acceptable limit and should therefore be addressed.
Failure mode
with highest RPNs are probably the most important parts of the process on which
to focus improvement efforts. Failure mode with very low RPNs are not likely to
effect the overall process very much therefore it should be of least priority.
·
Use FMEA to plan actions to reduce harm from failure
modes
§
If failure mode is likely to occur
§
If the failure is unlikely to be detected
§
If the failure is likely to cause severe harm
·
Use FMEA to evaluate the potential impact of
change under consideration
·
USE FMEA to monitor and track improvement over
time.
2. 6. Monitor, Sustain, share and re-evaluate the implementation
This
process is a continuous process once team member become facile with the FMEA
process their skill can be used to identify additional opportunities and to
share their experience as new staff member and trained them.
Process
should be reassessed to ensure that implemented changes are having the desired
impact.
Template for the
FMEA: download
Sample of FMEA:
Download
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